Brand Source Service

One of the many benefits of Expert Protection is that it is a “paperless” program.  This means that there are no paper forms to fill out when selling, submitting, or making service claims on contracts.  Another facet of the paperless nature of the program is that Expert Protection does not automatically mail paper contracts to […]

Brand Source Service hosted the first in a series of regional service seminars recently in Minneapolis, MN.  Over 40 service company owners/managers and technicians attended the day and a half event.  The seminar was broken down into high quality business management and technician training seminars.  One attendee remarked “I found the seminar to be extremely […]

Brand Source Service recently published the next in a series of tools that BSS has developed to help members improve the efficiency and profitability of their service businesses.  The most recent tool, the Brand Source Service Trouble Shooting Guide, lays out basic trouble shooting questions that should be asked when taking a service call before dispatching a […]

Brand Source Service published the next in a series of tools designed to help servicing dealers improve the efficiency and profitability of their operation today.  The latest tool, the Brand Source Service Installation Guide, lays out basic steps to ensure a safe and professional installation of major appliances.  It is relatively generic in nature and […]

Sears Authorized Service Administration (ASA) has recognized Brand Source Service as a viable service network in the St. Louis, MO. market. ASA is responsible for putting in place a contingency plan in the event that A&E Factory Service goes on strike or does not service a given market.  Contract negotiations are underway between Sears and […]

Brand Source Service is developing a set of “Service Department Basic Skills” to help members easily measure key performance characteristics of their service businesses and improve upon them to gain greater profitability.  These basic skills will be simple assessments of your businesses performance that will help you identify opportunities to improve your business.
The first of […]

Brand Source Service published a Call Taker’s Guide today, the next in a series of tools that BSS has developed to help you improve the efficiency and profitability of your service business.The Guide is relatively generic in nature and in Microsoft Word format so that you can tailor it to the individual needs of your company.  […]

Brand Source Services began a twice monthly newsletter publication recently titled The Expert Edge. The newsletter, published every other Tuesday, includes news, tips and tricks and other meaningful information on Brand Source Service, Expert Protection, and Brand Source Credit Card. If you are not receiving The Expert Edge or would like to add additional email […]