Brand Source Service

As part of the insurance auditing process and with the goal of being Sarbanes-Oxley compliant, Whirlpool needs to ensure that each service company has a valid commercial insurance policy in effect over the course of their agreement term.

Throughout the year Whirlpool receives mid-policy cancellation notices for service companies, often due to non-payment of the premium.  […]

Whirlpool recently announced the results of a pilot program designed to reduce the number of electronic control replacements and increase your efficiency and the satisfaction of your customers.  Through an analysis of electronic controls replaced under warranty Whirlpool engineers found that a high percentage of these controls had no apparent defect.  What this means in many […]

Brand Source Service is excited to announce several enhancements of the BSS program!  The enhancements, designed to drive even greater value into your BSS membership, include:
$250.00 Brand Source Service Scholarship BSS members will receive an annual $250.00 scholarship that can used to help take advantage of industry opportunities to improve their service business!  Examples include […]

The Brand Source Service call center is now live!  Consumers who dial 877-GO-BRAND will be given two options.  Option 1 is to locate a Brand Source dealer in their area.  Option 2 is to request a service call.  When Option 2 is selected a live agent will answer the call, take the customer, product and […]