Brand Source Service

The Expert Protection Furniture Program has published a Parts Replacement FAQ and Service Claim Procedure Document.  Click here to view it.

Brand Source Service has launched an enhanced technician uniform program through Aramark.  This program is available to all Brand Source Service, Brand Source, and Maytag Source members.  The new program is a purchase program and features heavy duty work and Oxford shirts, flat and pleated front pants and shorts, t-shirts, belts, caps and various styles of [...]

Samsung has announced further additions to the series of regional technical training events.  Training includes a new product review, diagnostics and trouble shooting.  The training is designed for Authorized Service Centers (ASCs), however if you are a new servicing dealer and are not yet authorized,  you are welcome to attend.  Click the links below for [...]

It is estimated that 9% of service calls are on dryers, and of those, an estimated 65% of problems are related to venting issues.  This means that an average technician running  50 calls per week runs into at least 3 dryers that there is nothing mechanically wrong with.  Most appliance service companies do not have [...]

The next in a series of regional Brand Source Service Business Management Training Seminars will be held in conjuntion with the Brand Source Michigan Region meeting Sunday, June 21 from 12:00-4:00 PM.  This is an industry event that is FREE and open to all servicing dealers and service companies.  Click here for full details and registration information.

The Expert Protection Furniture and Mattress Program has published the Q1 2009 newsletter.  Click here to download it.

Make sure your customers come back to you when they need to replace their refrigerator’s water filter or the product you sold them needs service!  Brand Source Service members receive 120 of each of these labels for FREE just for asking!  Labels are also available to non-Brand Source Service members for a nominal fee.  Click here to [...]

The enhanced Expert Protection program is scheduled to introduce ACH (bank draft) contract payment on May 1.  To register for this online service, please complete the ACH Debit Authorization Agreement and return it to Expert Protection c/o Warrantech CPS, attention Laura Tomlin, 2200 Highway 21, Bedford, TX 76021.  If you have any questions regarding this information please contact [...]

Samsung has announced additions to the series of regional technical training events.  Training includes a new product review, diagnostics and trouble shooting.  The training is designed for Authorized Service Centers (ASCs), however if you are a new servicing dealer and are not yet authorized,  you are welcome to attend.  Click the links below for registration [...]