Appliance Parts Depot to Hold Regional Service Meeting May 12-13 in Dallas, Texas
Innovative minds at Appliance Parts Depot deliver unique added value for their customers to enhance business and technical skills. Next Tuesday night APD will start with an industry round table discussion on current business management issues.
On Wednesday USA’s Paul Mac Donald, a 26 year veteran appliance business owner himself, shows how to build customer loyalty, increase your chances of a repair vrs. replacement and how to enhance a service company’s profitability. Participants will be shown how to calculate their true cost of doing business and strategic techniques to drive increased first call completes. Service providers still employing outdated time and material charges will learn the advantages of flat rate pricing and discover how they may be leaving money on the table on every service call.
After lunch provided by Appliance Parts Depot the program will turn it’s focus to technical skills updates from Whirlpool’s Larry Schilling. Larry will take the participants through service training on under counter ice makers and the latest updates on Whirlpool built in refrigeration service techniques.
Participants of this unique RSM program receive a first year regional membership in USA the United Servicers Association, a take home RSM resource guide, a certificate of attendance suitable for framing and discounts on parts from APD and many assorted industry publications.Providing much needed business and technical training is just one of the many ways Appliance Parts Depot strives to meet and exceed their customer’s expectations every day with every customer. If your interested in attending this one day event call Liz Donnell at 800-841-4060. Click here to view the full details and registration form.Brand Source Service members may use their Brand Source Service scholarhip dollars, if available, to cover the registration fees for this seminar. Click here to download the Benefits Claim Form. If you have questions regarding the status of your Scolarship funds please email services@brandsource.com.
