Brand Source Service

The Major Appliance Service Price Guide (MASPG), aka “The Blue Book, authored by Dean Landers, has been re-branded as The Original Blue Book, Major Appliance Job Rate Guide.  The new product, available now, provides flat rate pricing on both standard and premium brand products in one easy-to-carry book  Previously the book was available in two […]

Marcone Servicers Association (MSA) has announced a new rotation of technical training webinars, free to MSA members.  Training will focus on machine control boards, tear down, error codes and diagnostics of the following products:

GE front load washers
Kitchen Aid double drawer dishwashers
GE top load washer with inverter board

For full details and the webinar schedule click […]

Technical training on laundry products in the Whirlpool family of brands began yesterday at the Galesburg, IL regional training center.  Students from as far away as Silver Spring, MD and Escanaba, MI made the trip to participate in the 4 day program faciliated by product training specialists from Whirlpool Corporation.  Training included classroom instruction on […]

Expert Protection is excited to announce a new program to alleviate the financial pressure caused by NEWs administration policies regarding Expert Protection contracts sold January 16, 2006 through November 9, 2008. The subsidy is available to all Expert Protection servicing dealers and the preferred servicers of non-servicing dealers.  The subsidy is tiered to pay increasing amounts on claims […]