Brand Source Service

Click here to view a bulletin with all of the details regarding the new Expert Protection program.  Dealers must complete and return the Dealer Implementation Profile in order to have access to the new contract submission site which will be up on December 8th.
Please remember that to continue receiving service referrals from the previous Expert Protection administrator […]

Click here to view the latest Expert Protection Caribbean Cruise Sales Contest standings.  If you have any questions regarding these standings please email info@expertprotection.com.

Click here to view the latest Brand Source Credit Card Caribbean Cruise Sales Contest standings.  If you have any questions regarding these standings please email services@brandsource.com.

Expert Protection recently published the first edition of Furniture Connection, a newsletter exlusively for the Expert Protection Furniture and Mattress Protection Program.  To view the newsletter click here.
This edition of Furniture Connection discusses the “I promise” selling concept.  The “I promise” concept positions Expert Protection Furniture Protection Plans as a promise that the dealer makes […]

The recent purchase of WaCA by N.E.W. and the subsequent issues with the new organization has caused a great deal of confusion.  Chief among these is the push to meet the flat rate of a large national servicers.  This is seen by N.E.W./WaCA as a cost cutting measure.
Brand Source Service (BSS) is acutely aware of […]

As has been reported, effective November 10, 2008 the prices of N.E.W./WaCA administered service contracts substantially increased.  The new 5 year Major Appliance service plan was nearly doubled from it’s original price.
Expert Protection has moved to a new service plan administrator.  The new on-line sales system will be live in your Brand Source Backroom December […]

Sales Changes

Effective November 10, 2008 the Expert Protection Extended Service Plan Program will be changing administrators, from NEW/WaCA to Warrantech.
The Expert Protection program itself remains the same and will continue to be backed by Brand Source.
On November 10, 2008, the service plan prices will increase by $2.00 per plan. Pricing will be posted in your […]

Brand Source Service has been selected as the official service and installation network for Anaheim Manufacturing Company (AMC).  AMC is the second largest manufacturer of Food Waste Disposer in the industry and has been in the business for over 40 years. AMC manufactures the Waste King, Whirlaway, Mountain Plumbing, and Franke Food Waste Disposer as well as the […]

Recently N.E.W. purchased WaCA, the current administrator of Expert Protection service policies.  Brand Source has been notified that N.E.W. plans to increase the prices of Expert Protection programs.  Brand Source believes the increases are too exorbitant for the Expert Protection plan.  
 
Expert Protection dealers will soon be provided with more information on the next steps regarding the program.  Until that time, dealers are encouraged to conduct business as usual.  There […]

Over 40 people attended the Brand Source Service Convention held Sunday, September 28 at Harrah’s Las Vegas Hotel and Casino.
Particpants took advantage of presentations from Brand Source CEO Bob Lawrence, manufactuers, and the new Brand Source Service Business Management Software program.
In addition, attendees participated in a cost of doing business workshop presented by Paul MacDonald […]