Brand Source Service

Brand Source Service is excited to announce a Service Business Management Training Seminar in Charleston, SC.  This seminar, held in conjunction with the Brand Source South Atlantic Region meeting will be held at The Mills House Hotel on Thursday, January 8. 
Training topics will include a cost of doing business analysis (bring your balance sheet and P&L […]

Brand Source Service is excited to announce the introduction of Brand Source Service Business Management Software.  This software, powered by Swiftlink™, will track and create reports for your cycle time and first time complete rates.  Manufacturers track your cycle time, but are limited to data from warranty repairs.  Waht makes the Brand Source Service software […]

In an effort to reduce the burden on Brand Source Service members of being invoiced quarterly for membership dues, as well as improve efficiencies in the Brand Source corporate office, BSS is transitioning to annual billing in January 2009.  This means that BSS members will be charged dues via credit card for the entire year […]

Click here to view a bulletin with all of the details regarding the new Expert Protection program.  Dealers must complete and return the Dealer Implementation Profile in order to have access to the new contract submission site which will be up on December 8th.
Please remember that to continue receiving service referrals from the previous Expert Protection administrator […]

The recent purchase of WaCA by N.E.W. and the subsequent issues with the new organization has caused a great deal of confusion.  Chief among these is the push to meet the flat rate of a large national servicers.  This is seen by N.E.W./WaCA as a cost cutting measure.
Brand Source Service (BSS) is acutely aware of […]

As has been reported, effective November 10, 2008 the prices of N.E.W./WaCA administered service contracts substantially increased.  The new 5 year Major Appliance service plan was nearly doubled from it’s original price.
Expert Protection has moved to a new service plan administrator.  The new on-line sales system will be live in your Brand Source Backroom December […]

Sales Changes

Effective November 10, 2008 the Expert Protection Extended Service Plan Program will be changing administrators, from NEW/WaCA to Warrantech.
The Expert Protection program itself remains the same and will continue to be backed by Brand Source.
On November 10, 2008, the service plan prices will increase by $2.00 per plan. Pricing will be posted in your […]

Brand Source Service has been selected as the official service and installation network for Anaheim Manufacturing Company (AMC).  AMC is the second largest manufacturer of Food Waste Disposer in the industry and has been in the business for over 40 years. AMC manufactures the Waste King, Whirlaway, Mountain Plumbing, and Franke Food Waste Disposer as well as the […]

Over 40 people attended the Brand Source Service Convention held Sunday, September 28 at Harrah’s Las Vegas Hotel and Casino.
Particpants took advantage of presentations from Brand Source CEO Bob Lawrence, manufactuers, and the new Brand Source Service Business Management Software program.
In addition, attendees participated in a cost of doing business workshop presented by Paul MacDonald […]

Brand Source Service is rapidly growing into an established and recognized service solution for consumers, manufacturers and other entities looking for a national service solution.  Identify your service technicians and delivery/install personnel as Brand Source Service representatives by adding Brand Source Service emblems to their uniforms.  These stitch on emblems are available to Brand Source […]