Brand Source Service

Expert Protection now features online service authorization.  Expert Protection dealers are now able to request a service authorization through the Expert Protection website.  Qualifying service requests will result in an online service authorization.  In circumstances where a call does not meet the criteria a phone call may be necessary.  For full details of this program please click here.  [...]

Expert Protection plans are a great way to increase your commissions and keep ­customers coming back. But too often, Expert Protection is offered as an afterthought—at the checkout counter. When that happens, the buyer is basically forced to make another purchase decision. And as any savvy salesperson knows, re-opening the sales pitch after the decision [...]

The Expert Protection Furniture Program has published a Parts Replacement FAQ and Service Claim Procedure Document.  Click here to view it.

The Expert Protection Furniture and Mattress Program has published the Q1 2009 newsletter.  Click here to download it.

The enhanced Expert Protection program is scheduled to introduce ACH (bank draft) contract payment on May 1.  To register for this online service, please complete the ACH Debit Authorization Agreement and return it to Expert Protection c/o Warrantech CPS, attention Laura Tomlin, 2200 Highway 21, Bedford, TX 76021.  If you have any questions regarding this information please contact [...]

Expert Protection has published a list of products eligible for coverage under the Major Appliance and Consumer Electronics plans.  Click here to download the bulletin.

Expert Protection has published a bulletin with complete contact information for Furniture/Mattress and Major Component plans as well as Major Appliance/Electronics Full Service Plans sold since 2003.  Click here to download the bulletin.

Expert Protection has temporarily increased the service call pre-authorization limit.  Click here for a bulletin with full details.

Expert Protection has introduced an exciting new promotion for retail salespeople that begins with sales starting March 1 and ends April 30.  This is for sales of the Major Appliance and Consumer electronics full parts and labor program.    The contest form is posted in your Brand Source Backroom under Expert Protection and is available by clicking [...]

The Expert Protection Furniture program has published service procedures and frequently asked questions related to servicing Expert Protection Furniture policies.  Click here for service procedures and here for FAQs.  For more information about the Expert Protection Furniture program please contact your Brand Source National Market Manager whose contact information can be found by clicking here.