Site Archives Tech Talk

CSR Trouble Shooting Guide Available


Expert Protection has available a trouble shooting guide to use when taking service calls from your customers to ensure that the problem they are experiencing is likely a covered failure.  Click here to view the guide.

MSA Announces New Round of Technical Webinars


Marcone Servicers Association (MSA) has announced a new rotation of technical training webinars, free to MSA members.  Training will focus on machine control boards, tear down, error codes and diagnostics of the following products: GE front load washers Kitchen Aid double drawer dishwashers GE top load washer with inverter board For full details and the [...]

Training at Galesburg, IL School Begins, New Refrigeration Class Announced


Technical training on laundry products in the Whirlpool family of brands began yesterday at the Galesburg, IL regional training center.  Students from as far away as Silver Spring, MD and Escanaba, MI made the trip to participate in the 4 day program faciliated by product training specialists from Whirlpool Corporation.  Training included classroom instruction on [...]

Marcone Announces Special on Dishwasher Installation and Accessory Items


Marcone Supply has announced a special on dishwasher installation and accessory items now through December 18.  Click here to view the flyer.

2010 Scratch-B-Gone Program Announced


The 2010 Scratch-B-Gone program has been announced and with it a special introductory offer.  Qualifying orders will ship freight prepaid with 12 FREE Home Owner Kits.  Click here for full program details. Scratch-B-Gone is a product and system designed to remove scratches and discoloration from stainless steel surfaces and restore it to a like-new condition.  [...]

Marcone Announces “Home on the Range” Savings on GE Parts


Marcone has announced special savings on select GE parts November 2-7.  Lasso in some savings on ignitors, bake, broil and surface elements and more!  Click here for full details.

United Servicers Association and Parts Distributors Partner for Regional Service Meetings


United Servicers Association (USA) and several parts distributors have partnered to host regional service meetings in several parts of the country.  Follow the links below for information on each of these opportunities.  Tribles, Inc. and USA to Host Regional Service Meeting in Marlboro, MD October 21-22 This meeting will feature a business management training presented by Dean [...]

Professional Servicers Association Makes Free Membership Available to Brand Source Service Members


Brand Source Service members are being offered a one year free membership in one of our industry’s most dynamic service organizations, Professional Servicers Association (PSA).  PSA is an all-volunteer organization offering assistance to service centers in the areas of educational opportunties, member tools and ongoing communications.  This offer expires October 31, 2009 so don’t delay! [...]

Brand Source Service to Host Business Management Training Seminar in Indianapolis, IN


BRAND SOURCE SERVICE, in association with United Servicers Association (USA), is excited to announce a service business management training seminar in Indianapolis, IN Thursday, October 29.    What is the format of the seminars? Join us Wednesday evening for a trip to the John Force Racing facility.  John is the winningest driver in NHRA history [...]

Electrolux Announces Recalls of Frigidaire Brand Washers and Ranges


Electrolux Home Products, Inc. recently announced the recall of certain Frigidaire brand clothes washers and smoothtop ranges.  Click here for bulletins from the Consumer Product Safety Commission detailing the nature of each recall.