Site Archives Tech Talk

Recalled Frigidaire Washer and Range Sales Report


Click here to download the Frigidaire Washer and Range Sales Report.

Brand Source Service and Whirlpool to Operate Regional Technical Training Centers


Brand Source Service, with the support of the Whirlpool Corporation, will be hosting regional technical training seminars in several markets across the country in the Spring of 2010. The regional events will be built on the traditional week-long Whirlpool technical training center format. The sessions will feature in-depth technical training conducted by Whirlpool product training specialists on current [...]

Brand Source Service Member Repairs Service Department


To coin a phrase often used by Don Frank Sr., Brand Source Service Council member for the Northeast, many independent servicing dealers sorely need to “repair” their service department. Idler’s Appliances, a Brand Source Service member with three locations in west Central California has done exactly that.  Don reported to Brand Source Service during last [...]

Marcone Servicers Association Announces 2010 MSA Convention


Marcone Servicers Association has announced the 2010 MSA Convention to be held January 31-February 3, 2010 at Caesar’s Palace in Las Vegas, NV.  Early Bird registration of only $299.00 is available until October 31, 2009 for MSA members.  Non-member registration is $699.00.  The MSA Convention is one of the indsutry’s premier events for independent servicers [...]

Introducing BlackBox GPS


BlackBox GPS is introducing to Brand Source members a remarkable, yet easy-to-use, GPS routing and monitoring solution specifically designed for service and delivery vehicles and at an exceptionally low cost. BlackBox GPS offers GPS fleet monitoring solutions which provide the ability to route, monitor, and locate company vehicles and drivers in Real Time. Now, with the easy, [...]

Marcone Servicers Association Announces Fall Technical Training Schedule


Marcone Servicers Association has announced their Fall technical training schedule.  Training will include: Kitchen Aid Dishwasher: Operation overview, component access, testing and diagnosis, props and handouts Lokring Tool: How-to, pros and cons, props and handouts Bosch Dishwasher: Operation overview, component access, testing and diagnosis, props and handouts Everpure: Installation, descaling, trouble shooting, props and handouts [...]

Marcone Announces Convention Buy Fair Rebates and Specials


From Marcone Supply…  Dear Brand Source Members, Buy fair season means rebate dollars are available to all members on purchases from Marcone: Place a $175 order and receive free ground shipping Place a $399 order and receive 3 re-orders at the special Brand Source Price Place a $699 order and receive a 5% rebate on [...]

Promotional Offer on 3-Ring Binder with Calculator


This durable, professional binder is perfect for service technicians and delivery/install crews to carry.  Complete with storage space for all necessary paperwork, documents and writing utensils, a calculator to determine customer charges, and a comfortable carry handle, this soft case will not damage appliance or countertop surfaces.  Order today to give your technicians and delivery [...]

Haier Warranty Service Information


Expert Warehouse is now distributing Haier brand products.  This high profit line includes laundry, refrigeration and cooking products.  For information on getting set up to do Haier warranty service click here.  For information please contact your Brand Source National Market Manger (click here for a contact information map)

Appliance Parts Depot to Hold Regional Service Meeting May 12-13 in Dallas, Texas


Innovative minds at Appliance Parts Depot deliver unique added value for their customers to enhance business and technical skills. Next Tuesday night APD will start with an industry round table discussion on current business management issues. On Wednesday USA’s Paul Mac Donald, a 26 year veteran appliance business owner himself, shows how to build customer [...]